© Mark Williams.
2.) First written warning - don’t resign!
3.) How to get free legal advice from employment lawyers - 5 methods
4.) What you need to know about joining a trade union
5.) HR departments - what you need to know about them
6.) The importance of managing your image and how to go about it.
7.) Assembling a power-team to help you
8.) Working out what you really want – what does victory look like for you?
9.) Assessing your options: remedy your alleged shortcomings, appeal, resign and some creative alternatives
10.) Your personal integrity: keeping things professional
11.) How to write a successful letter of appeal against a written warning for disciplinary or performance management issues
12.) Internal appeal hearings – the one key principle you must understand to win
13.) Internal appeal hearings – winning tactics and techniques
14.) The power of email evidence
15.) Evidence gathering - a powerful secret weapon!
16.) David v Goliath – understanding your advantages
17.) Delaying tactics - how to deploy them and how they can save your job
18.) Bullying and 6 other elephant traps for employers
19.) Bullying: tell tale signs that you are being bullied (you may not fully realise until years later!)
20.) Why you shouldn't be afraid of making a retrospective bullying claim
21.) 5 legal ways to deal with bullying at work
22.) How to stop overt bullies
23.) How to stop covert bullies (aka sneaky bullies)
24.) Settlement agreements
25.) Dismissal and Constructive Dismissal – down but not out
26.) Tribunals – why employers loathe them
27.) How to file for a tribunal (UK only)
28.) Tribunals – winning tactics and techniques
29.) How to access a free confidential helpline staffed by employment experts
30.) The role of Acas (UK only)
31.) Tips and techniques for negotiating the best possible out of court settlement before the tribunal (you have a lot more leverage than you think!)
32.) Keeping a high morale
33.) How to get good references (5 legal methods)
34.) More on references and how employment agencies can be your behind the scenes friend
35.) Your future
36.) Final word
The pack is delivered via email in the form of a 26 page pdf document packed full of winning ideas and links to useful information.